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Your guide to unlocking the science of engagement™
Better understand the science behind changing consumer behavior and prepare for the future of customer engagement.
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November 7, 2022
Simply put, behavioral science is the study of decision-making. While it is not yet broadly known as a critical component of customer engagement and risk management – this is changing…
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Powering up customer engagement: The era of hyper-personalization in energy
August 16, 2023 Industry Insights | Our SolutionSnohomish PUD, highlights the importance of shifting from a uniform approach to one rooted in hyper-personalization and empathy.
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