Professional services
We have your back – our team of specialists are here to support with onboarding, customization, optimization, insights and everything in between.
Onboarding
Choose how much or how little support you need. Symend offers support across the entire technology, providing one-on-one support in the following areas to make sure you are set up for success.
Assessment and
planning
Standard or custom implementation
Data import and
export
Campaign strategy
recalibrations
Consulting and support
Team of unique subject matter experts
Our team of SMEs cover a broad range of expertise in behavioral and data science, reporting and analytics, training, project management, ETL development, business analysis and industry expertise in Communications and Financial Services. We are all here to support you when and where you need it.
Campaign and playbook support
Optimize current campaigns via experimentation or co-develop custom playbooks to support your unique business goals.
In-person training
We’ll train your team on the Symend technology and capabilities either onsite or online (depending on your needs), and make recommendations for playbook optimizations.
Custom reporting
In addition to our standard advanced reporting and analytics, you can access custom reporting including visualizations, KPI tracking and dashboard development.
